Privacy policy

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General Terms and Conditions

Obligations of Use

In general, the User agrees to comply with these terms and conditions of use and to always act in accordance with the law, good customs, and the requirements of good faith, using due diligence appropriate to the nature of the service and products they enjoy, and refraining from using this website in any way that may prevent, damage, or deteriorate its normal operation, the assets or rights of the owner CASILDA THE BRAND, other Users, or, in general, any third party.

In particular, and without restricting the general obligation of the User as stated above, the User agrees, when using this website, to:

  • Not introduce, store, or disseminate any information or material on or from the website that is defamatory, injurious, obscene, threatening, xenophobic, incites violence or discrimination based on race, sex, ideology, religion, or in any way infringes upon moral standards, public order, fundamental rights, public freedoms, honor, privacy, or image of third parties, and in general, does not violate Spanish law and the laws of their country of residence.

  • Not introduce, store, or disseminate through the website any computer programs, data, viruses, codes, or any other files that may cause damage or alter the website, its services, or any equipment, systems, or networks of CASILDA THE BRAND, any User, or any third party, which may impede the normal functioning of the same.

  • Not destroy, alter, use for their own purposes, disable, or damage the data, information, programs, electronic documents, or in general, the files of CASILDA THE BRAND, Users, or third parties.

CASILDA THE BRAND may, at any time and without prior notice, modify these General Terms and Conditions, as well as any Particular Terms that may be included, by publishing such modifications on the website so that they may be known by Users.

Disclaimer of Responsibility

CASILDA THE BRAND will not be responsible:

  • In general, for the improper use of its website. Users must use the site properly, in accordance with the above conditions and terms, and the owner will not be responsible for improper use.

  • Regarding possible technical deficiencies. CASILDA THE BRAND will not be responsible in any case for alterations in service caused by failures in the electrical network, data connection network, server, or any other provisions.

  • Regarding access by third parties to its system. CASILDA THE BRAND will adopt the necessary technical precautions to protect the data and information accessed, but it will not be responsible for actions by third parties who, by violating established security measures, access said data.

CASILDA THE BRAND attempts to minimize the risk of viruses and similar software, and unauthorized content in its information systems. However, the User is aware that they must adopt their own measures to minimize damage caused by unauthorized software, viruses, Trojans, and any kind of malware, exempting CASILDA THE BRAND from any responsibility that may arise from malware in the processes enabled on the website.

Use of Hyperlinks

The Internet user who wishes to introduce links from their own websites to the Website must comply with the conditions detailed below, and the lack of knowledge of these conditions will not exempt them from the responsibilities derived from the law.

The link will only link to the homepage or main page of the Website, but cannot reproduce it in any way (inline links, copying texts, graphics, etc.). It will be prohibited, in accordance with the applicable and current legislation, to establish frames or any type of enclosures that wrap the website or allow the content to be viewed through internet addresses other than the Website, and in any case, when displayed together with content external to the Website in such a way that: (I) causes or may cause error, confusion, or deception in users regarding the true origin of the service or content; (II) constitutes an act of unfair comparison or imitation; (III) takes advantage of the reputation of the brand and prestige of CASILDA THE BRAND; or (IV) in any other way is prohibited by current legislation.

No false, inaccurate, or incorrect statements will be made on the page that introduces the link regarding CASILDA THE BRAND, its address, employees, clients, or the quality of the services provided.

Under no circumstances will it be expressed on the page where the link is located that CASILDA THE BRAND has given its consent for the insertion of the link or that it sponsors, collaborates, verifies, or supervises the services of the referring site.

The use of any distinctive brand, graphic or mixed signs, or any other trademark of CASILDA THE BRAND within the referring page is prohibited, except in cases permitted by law or expressly authorized by CASILDA THE BRAND and always allowing, in these cases, a direct link to the Website as established in this clause.

The page that establishes the link must comply fully with the law and may not, in any case, link to or contain content from third parties that: (I) are unlawful, harmful, or contrary to morality and good customs (pornographic, violent, racist, etc.); (II) induce or may induce the false belief that CASILDA THE BRAND subscribes, supports, or adheres to the ideas, statements, or expressions of the referring site, whether legal or illegal; (III) are inappropriate or irrelevant to the activities of CASILDA THE BRAND, considering the place, content, and theme of the referring site's page. Similarly, the User must refrain from including any hyperlink (hereinafter, "link") directed to a website containing unlawful content, contrary to generally accepted morals and good customs, and public order.

Intellectual and Industrial Property

The structure, design, and presentation of the elements available on this website (graphics, images, photographs, samples, and materials that appear on them, industrial technologies, files, logos, color combinations, and any element susceptible to protection) are protected by intellectual and industrial property rights owned by CASILDA THE BRAND or for which the corresponding usage rights have been obtained.

Reproduction, transformation, distribution, public communication, making available to the public, and, in general, any other form of exploitation, partial or total, of the aforementioned elements is prohibited. Their publication on other websites or in other written or digital media requires the express consent of the website owner and, in any case, must explicitly refer to the intellectual property ownership of CASILDA THE BRAND.

The use of distinctive signs (trademarks, trade names) is not permitted, except with the express authorization of the legitimate owners.

Unless expressly authorized by CASILDA THE BRAND, linking to "end pages," "frames," and similar manipulations is not permitted. Links should always be to the main page or homepage of the website.

Credit Card VISA or MASTERCARD

We guarantee that each transaction made on CASILDA THE BRAND is 100% secure. All operations involving the transmission of personal or banking data are carried out in a secure environment. CASILDA THE BRAND uses a server based on standard security technology SSL (Secure Socket Layer). All the information you send is encrypted as it travels across the network. (If you want to know more, visit our Secure Payment section).

Also, the credit card data is not stored in any database but goes directly to the Bank's POS (Point of Sale Terminal).

Furthermore, to provide greater security to credit card holders, we have incorporated the secure payment system called CES (Secure Electronic Commerce). Therefore, if you are the holder of a "secured" card, you can always make payments with a VISA or MASTERCARD card in our store.

If your card is not enrolled in this payment system, CASILDA THE BRAND will only accept VISA or MASTERCARD credit card payments from customers with a demonstrated history and reliability.

In both cases, when paying with a VISA or MASTERCARD card, the following details will always be required: the card number, the expiration date, and a validation code that corresponds to the last 3 digits printed in italics on the back of your VISA or MASTERCARD card, thus offering more guarantees about the transaction's security.

Important: Credit card fraud is a crime, and CASILDA THE BRAND will take legal action against anyone who commits a fraudulent transaction in our online store.

Security

The website uses generally accepted information security techniques in the industry, such as firewalls, access control procedures, and cryptographic mechanisms, all aimed at preventing unauthorized data access. To achieve these purposes, the user/customer agrees that the service provider will collect data for the purpose of the corresponding access control authentication.

Personal Data Protection

Responsible for processing: C/ MAR DE GROENLANDIA N19 | 11500 EL PUERTO DE SANTA MARÍA
Phone: 644437471
https://casildathebrand.es

Purpose of processing: To maintain the established commercial relationship, as well as to keep you informed through electronic communications about our products.
Retention period: Maintain the established commercial relationship and keep you informed through electronic communications about our products.

Legitimization: Existence of a contractual relationship, legitimate interest, and consent, depending on each purpose and possible transfer.
Data recipients (assignments or transfers): – Data may be transferred to CASILDA THE BRAND.
– Data may be transferred or communicated, where applicable, to financial entities for payment or collection purposes, as well as to request by Public Administrations, Courts, or Tribunals.
– Data may be transferred to other companies in the group whose activities are related to the purchased product.

DPO/DPD: You can contact the Data Protection Officer of CASILDA THE BRAND by sending an email to casildathebrand@icloud.com or calling: 644437471.
Rights: You may exercise your rights of Access, Rectification, Cancellation, Portability, Deletion, or, where applicable, Opposition. To exercise your rights, you must send a written request to the address above. You must specify which of these rights you wish to exercise and include a copy of your ID or equivalent identification document. If you act through a legal or voluntary representative, you must also provide a document proving the representation and the representative's identification.
Furthermore, you may exercise your right to personal data protection by filing a complaint with the Spanish Data Protection Agency (www.agpd.es).

Law

Compliance with Data Protection

In accordance with the applicable Personal Data Protection regulations, we inform you that the personal data you have provided will be incorporated into a file whose responsible party is CASILDA THE BRAND. (CIF: 32098758G and registered office C/ MAR DE GROENLANDIA N199 | 11500 EL PUERTO DE SANTA MARÍA), for the purpose of processing your subscription request and periodically sending you information of interest, keeping you informed through electronic communications about our products and services.

The legitimization arises from the existence of a contractual relationship, legitimate interest, and consent, depending on each purpose and possible transfer.

In accordance with the rights granted by the applicable data protection regulations, you may exercise the rights of Access, Rectification, Portability, Limitation of processing, Deletion, or, where applicable, Opposition, as explained on this page.